Instructions:
An error was encountered while attempting to connect to SAP using a Winshuttle product.
SAP error type: Connect to SAP gateway failed
Error details: Internal error (this return code should be handled by the caller of the NI-layer)
Cause:
Connectivity issue with SAP server
Solution:
Please try rebooting any SAP server that is affected by the issue.
If the problem persists even after the reboot, please provide the following information when contacting Winshuttle Support:
- Is this issue specific to a particular SAP server?
- Have there been any recent changes made to the affected SAP servers?
- Can you successfully establish a connection to the server using Winshuttle Studio (if the problem occurs while connecting from a Composer solution)?
- Are you able to directly connect to the server from the SAP Logon Pad?
