The user encounters an error message – “Something went wrong. Please reach out to your administrator” – when attempting to apply date filter criteria for sorting Evolve Document data.

Solution:

This problem occurs specifically in Internet Explorer for Evolve. However, when the same steps are executed in Chrome and Firefox, they work properly.

If the aforementioned steps fail to resolve the issue, please examine the Evolve logs to gather more detailed information about the error.

Additional Information:

Links to other articles/documentation/screenshots/examples/attachments